Communications

Converge on maximizing customer profitability.

Convergence is simultaneously creating new opportunities and challenges for communications companies. Day-to-day challenges to find competitive differentiation require you to improve your traditional services and stay at the forefront of new opportunities in voice, video, and data services. Increasing average revenue per user (ARPU) means you will need to explore new business models and pricing structures. And while you’re intensely focused on your customers, you can’t ignore the challenge of maximizing your infrastructure investment. Investment options from acquisitions to development of new technologies require robust scenario modeling to understand the tradeoffs and bottom line expectations for each option.

Jonova provides applications and processes that give you a competitive edge by enabling you to build flexible business models and processes to address the latest business threats and opportunities. With this powerful solution, you can make decisions by evaluating the emerging convergence options based on your own objectives and on how the options fit with your organization’s longer-term strategies, with the overarching goal of continuous performance improvement.

Industry Challenges:

  • Spending strategically to realize profitability associated with convergence
  • Business growth through consolidation and industry partnerships
  • Meeting the needs of increasingly savvy and demanding customers
  • Diminishing competitive differentiation
  • Rate and speed of technology innovation and obsolescence
  • Managing supplier relationships

Jonova Solutions for the Communications Industry

Jonova solutions provide clear perspectives on how to drive value in today’s complex, competitive and risk driven environment. With the Jonova applications below, you will improve the retention of customers and the lifetime value they provide, while also helping to make your business processes and decision support more effective:

  • Corporate Strategy and Performance Management
      • Plan and execute funding allocation that drives profitability targets
      • Evaluate capital expenditures on new technologies to ensure market leadership
      • Expedite the Planning, Budgeting and Forecasting process and retain the ability to make quick, accurate plan amendments
      • Examine geographic coverage and expansion based on quantifiable returns on investment
      • Analyze M&A opportunities and drive post merger asset rationalization
  • Sales and Operations Planning (S&OP)
      • Incorporate financially driven planning into your current S&OP process with explicit connections between planning and execution
      • Examine demand shaping opportunities and promotions as well as lead time for new product introductions
  • Portfolio Optimization and Product Performance Management
      • Manage expanding product offerings to achieve the optimal portfolio mix
      • Improve time-to-market for new product launch activities to ensure cross-functional alignment on identified market opportunities
      • Understand the lifecycle profitability of your products to manage entrance and exit from the market
  • Sales and Marketing Management
      • Analyze true customer profitability and identify key customer drivers to better drive customer value
      • Improve sales and marketing channel performance with cross-functional impact visibility
      • Evaluate pricing options side-by-side to drive market share and profitability
  • Supply Chain Management
    • Negotiate service rates and terms and conditions with partners and suppliers more effectively
    • Strategically source products, including evaluation of make vs. buy tradeoffs across the complete value chain
    • Establish supply chain risk management to protect your bottom line